Return & Refund Policy

1. Return Conditions

We want you to be completely satisfied with your Running Object gear. If you are not satisfied, we are here to help.

• Return requests must be made within 7 days of delivery.
• Items must be in 100% original condition — unworn, unwashed, with all product tags attached and in their original packaging.
• We recommend recording a video or photos while unboxing — for damaged or incorrect item claims, this serves as supporting evidence.
• Sale items, special drops, and "Founder's Edition" products are non-returnable, except for defects caused by us.

2. How to Initiate a Return

1. 01Contact our support team via email or LINE Official Account with your Order Reference ID.
2. 02Pack the item securely and ship it to our designated warehouse address provided by our support team.
3. 03Provide the shipment tracking number to our team.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed based on your original payment method:

Please note that shipping costs are non-refundable unless the product is defective or incorrect.